Terms of service

1. Introduction

Welcome to Snackezy! By using our website and purchasing our products, you agree to comply with our Terms of Service. Please read these terms carefully before making a purchase.

2. Ordering & Payments

  • All orders must be placed through our official website.
  • Prices are listed in INR (or applicable currency) and are subject to change without prior notice.
  • Payments must be completed before order processing.

3. Shipping & Delivery

  • We aim to deliver your snacks fresh and on time. Delivery times may vary based on location.
  • Snackezy is not responsible for delays due to unforeseen circumstances (weather, courier issues, etc.).
  • Ensure your shipping details are correct; we are not liable for misplaced deliveries due to incorrect information.

4. No Returns Policy

  • Due to the perishable nature of our products, we do not accept returns.
  • Refunds are only available for damaged packages (see Refund Policy).

5. Refund Policy

  • Refunds are only processed if the package arrives physically damaged.
  • A clear, uncut video of the package being opened is required as proof.
  • Refund requests must be submitted within 24 hours of delivery at snackezyindia@gmail.com.

6. Product Quality & Allergies

  • We ensure high-quality snacks, but ingredients may contain allergens. Please read product descriptions carefully.
  • Snackezy is not responsible for allergic reactions or health-related issues.

7. User Conduct

  • Customers must provide accurate and honest information when placing orders.
  • Misuse of our website, fraudulent transactions, or abusive behavior will lead to a ban from our services.

8. Intellectual Property

  • All content on our website (logos, images, descriptions) is the property of Snackezy and may not be copied or used without permission.

9. Limitation of Liability

  • Snackezy is not responsible for any indirect or incidental damages arising from the use of our products.
  • We are not liable for third-party shipping delays or courier-related issues.

10. Changes to Terms

  • Snackezy reserves the right to update or modify these terms at any time. Continued use of our services constitutes acceptance of the revised terms.

For any questions, contact us at snackezyindia@gmail.com.

Happy Snacking! 🍿🎉